Return & Refund Policy

We're delighted to inform you that we don't maintain any ready-to-ship inventory. Upon receiving size and color preferences from our customers, we meticulously craft each product according to their specifications. This bespoke approach ensures that every item is uniquely designed for their little ones, offering a truly personalized experience.

 

Please note that returns are accepted only for damaged or wrongly shipped orders, as our commitment lies in delivering products exactly as per the customer's request. Refunds are not within our policy due to the nature of our offerings – these are designer dresses meticulously crafted post-order placement for individual customers. Therefore, we regret to inform you that we cannot facilitate a return or issue a refund based on the aforementioned details.

 

We take great pride in the quality and service we provide. We have devoted significant efforts to enhance both, making it challenging to find any faults or damages in our products. However, should any issues arise, our dedicated 24-hour call or chat support is readily available to assist you.

 

To initiate a return, kindly send a package opening video along with clear photographs of the damaged or misplaced products to our email address: kuhufrocks@gmail.com. Your satisfaction is our priority, and we are here to address any concerns you may have promptly.